Helpdesk Support

Our UK based Customer Helpdesk is located at our Head Office in Warwickshire. All our staff are fully trained on the products and services that we work with and our aim is wherever possible to resolve any queries in the first call.

To contact our Customer Helpdesk please email team@bawater.co.uk or call 01926 676319.

As well as making appointments, takings calls and orders from our customers, our customer helpdesk staff also carry out:

  • Post job Customer Calls to ensure satisfaction
  • Appointment Planning
  • Customer satisfaction calls
  • Full management reporting packs for business and manufacturer clients.